At digitmatchpuzzle, we are committed to providing exceptional support to our community of puzzle enthusiasts across Europe and the United States. Whether you have a question about our digital games, need technical assistance, or have a billing enquiry, our team is here to help.
Get in Touch
For the most efficient service, we recommend reaching out to us via email. Our dedicated support specialists monitor all enquiries to ensure you receive a timely and helpful response.
- Email: number@digitmatchpuzzle.com
- Telephone: +44 7586084260
- Corporate Entity: DigitMatchPuzzle Ltd.
- Registered Office Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Company Registration Number: 14839276 (Registered in England and Wales)
Support Hours
To ensure we provide thorough and accurate assistance, our customer service team operates during the following hours:
- Monday to Friday: 09:00 – 18:00 (GMT)
- Weekends & Public Holidays: Limited monitoring for urgent technical issues.
- Our Commitment: If our agents are currently assisting other users or if you are contacting us outside of business hours, please leave a detailed message. We aim to respond to all enquiries within 24 hours.
Digital Product Enquiries
Please note that digitmatchpuzzle specialises in virtual digital products. For questions regarding access to your digital game tiles or account synchronisation, please include your registered email address or transaction ID in your message to help us assist you faster.