These Terms of Service (“Terms”) constitute a legally binding agreement between you (“the User” or “you”) and DigitMatchPuzzle Ltd. (“we,” “us,” or “our”), governing your use of www.digitmatchpuzzle.com and the purchase of our digital games and virtual assets.
By accessing our website or completing a purchase, you agree to be bound by these Terms.
1. Corporate Information
digitmatchpuzzle is a trading brand owned and operated by DigitMatchPuzzle Ltd., a private limited company incorporated and registered in England and Wales.
Company Registration Number: 14839276
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact Email: number@digitmatchpuzzle.com
2. Digital Product Sales & Delivery
One-Time Transaction: All purchases on this platform are one-time transactions for specific digital content. We do not operate a recurring subscription model unless explicitly stated.
Nature of Delivery: Our products are virtual digital puzzle games. Delivery is executed immediately upon successful payment via our secure provider.
Proof of Fulfillment: As these are purely digital assets, no physical shipment is required. Our system’s timestamped record of the digital access or the transmission of the download link to your registered email constitutes Full Legal Delivery.
3. Waiver of Right of Withdrawal (EU/UK Consumers)
In accordance with the UK Consumer Rights Act 2015 and the EU Consumer Rights Directive (2011/83/EU):
Express Consent: By clicking “Purchase” or “Access Now,” you provide your express consent for us to begin the supply of digital content immediately.
Loss of Cancellation Right: You acknowledge that once the digital content is made available to you (via download or online access), you lose your statutory 14-day right of withdrawal.
All Sales Final: Due to the intangible nature of digital puzzles, all sales are final and non-refundable once the delivery process has commenced.
4. Intellectual Property & Limited License
License Grant: Upon purchase, we grant you a personal, non-exclusive, and non-transferable Limited License to use the digital game for private entertainment purposes within our platform.
Ownership: You are purchasing the Right to Use the virtual content; you do not acquire ownership of the underlying software, source code, or artistic assets.
Restrictions: You are strictly prohibited from reverse engineering, copying, extracting assets, or redistributing our content for any commercial purpose.
5. Age Requirement & Eligibility
You must be at least 18 years of age to purchase products from this website. By completing a transaction, you represent that you have the legal capacity to enter into a binding contract and that all information provided is accurate.
6. Payment Security & Dispute Resolution
Secure Processing: All payments are processed through Stripe, our PCI-DSS compliant third-party gateway.
Mandatory Internal Review: In the event of a billing error or dissatisfaction, you agree to contact number@digitmatchpuzzle.com to seek an internal resolution before initiating a formal dispute with your bank. This ensures a faster and more efficient resolution process.
7. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.